ZagrebMed
ZagrebMed is a group of leading private providers of medical services in Zagreb, Croatia, EU. We are committed to enabling and delivering equitable care that addresses health disparities and improves health outcomes. Every patient is unique, and every patient is our priority, which is why we are determined to provide the best available medical care, from your inquiry to post-rehabilitation.
ZagrebMed Mission
Our mission is health equality which means that all patients have equal access to healthcare, regardless of one’s circumstances, zip code, or level of support. We believe that healthcare needs to be consumer friendly. It needs to be direct and most of all, it needs to be personalized.
Your ZagrebMed journey is...
Easy to use
Register for free. Explore your treatment options.
Supported
Our patient coordinator is ready to assist you.
Customized
100% personalised treatment. Including travel arrangement.
Protected
ZagrebMed is GDPR compliant. Your data is safe with us.
Without added costs
ZagrebMed assistance is free to use. No added costs.
Accessible
A destination for health. Attractive. Safe. Around the corner.
ZagrebMed team
Ivana Sajn
Italian language professor with 14 years of experience in medical tourism and patient management. Focused on individual and personal approach, motivated by patient satisfaction. Always ready to help and advise patients worldwide.
„As part of ZagrebMed team, I am happy that with my experience I can help patients on their medical journey.”
Paola Seidl
Marketing Specialist, 26 years old. Relatively new in the business world, but definitely ready to conquer it.
„I joined this project because I believe in it and together we will transform Zagreb into a health destination. We just need a little bit of your trust.”
Ivan Rendulic
Founder of ZagrebMed initiative. Experienced health tourism consultant engaged in the development of health tourism in Croatia, a frequent speaker at health tourism events and author of various articles and publications on health and medical tourism.
Medical partners that make ZagrebMed a center of medical excellence
Agram hospital - the leading private healthcare system in the Republic of Croatia with over 20 years of experience, is part of ZagrebMed.
IVF Zagreb - with over 25 years of experience in infertility treatment, the IVF polyclinic is the oldest and most reputable reproductive medicine clinic in the region.
Sinteza – a modern clinic with more than 15 years of experience in otorhinolaryngology, aesthetic surgery and medicine, gynaecology, dermatology, internal medicine, vein treatment and speech therapy, is part of ZagrebMed.
Poliderma – a high-end clinic specialising in the latest non-invasive and modern aesthetic-corrective treatments and regenerative medicine, is part of ZagrebMed.
Ortolook – a clinic for comprehensive orthodontic solutions from diagnostics, therapy and surgical procedures - all in one place, is part of ZagrebMed.
Naftalan – a unique hospital for the treatment of psoriasis, skin diseases and chronic rheumatic diseases, is part of ZagrebMed.
B Braun Avitum – modern dialysis centre, part of the international network of B. Braun, is part of ZagrebMed.
Bagatin – an award-winning clinic with the highest level of services in the fields of plastic surgery, dentistry and dermatology, is part of ZagrebMed.
Aksis – the leading Croatian hospital for neurosurgery of the spine, is part of ZagrebMed.
Akromion – the biggest private Croatian orthopaedic clinic, is part of ZagrebMed.
Agram hospital - the leading private healthcare system in the Republic of Croatia with over 20 years of experience, is part of ZagrebMed.
IVF Zagreb - with over 25 years of experience in infertility treatment, the IVF polyclinic is the oldest and most reputable reproductive medicine clinic in the region.
How it works
1st step in receiving treatment through ZagrebMed network is sending an inquiry and creating your unique ZagrebMed profile. You can do that by selecting the required medical service and providing the key information about you and your medical needs. Your unique ZagrebMed profile will be created, linked with your email. Your profile gives you direct access to healthcare providers for your medical needs.
Communicating with clinics is easy. Once your profile is created, it enables you to communicate with clinics directly. For each selected medical service, check the inquiries tab under your profile. There you can find individual inquiries with each hospital providing the selected medical service. By clicking on view inquiry, you will find the details regarding your inquiry. To chat directly with the clinic, we recommend to use the chat field, everything you write there is automatically shared. Use it do discuss all the details regarding your medical treatment. Your information is safe and is never shared with third parties.
Having discussed the key information regarding your treatment with the clinic, a personalised treatment plan will be prepared by the clinic and uploaded into your inquiry. Whether you require travel, accommodation, transfer or additional travel assistance, the same will be provided within your inquiry. ZagrebMed is here to cover everything for a stress-free medical trip.
Approve the treatment plan within your inquiry, or you can request a modification. A detailed itinerary will be prepared once you have confirmed the required medical and travel services. A day-to-day plan will be included. For assistance, ZagrebMed patient coordinator is at your disposal.
To make sure your medical experience goes stress-free, ZagrebMed will closely handle your status and assist with any additional clarifications. Feel free to discuss with us any question you have.
Upon your arrival home we will follow-up with you regularly to track your recovery and satisfaction with the service provided. Your opinion matter to us and you will have the option to give feedback on all aspects of your medical trip in Zagreb.